You have the clients, the results and years of experience. Most of your work comes through referrals, repeat clients and people who already know you.
That works well until someone who's been referred to you searches your name. If they find little about you, or nothing that shows what you do, some of them move on before they call.
In one study of professional services buyers, 51.9% had ruled out a business they'd been referred to before speaking to it. The most common reason was that they couldn't see how that business could help them.
Source line: Hinge Research Institute, Referral Marketing for Professional Services Firms, 2015.
Wondering why less-experienced competitors are better known
A clear direction that makes your expertise easy to revognize
Deciding what gets posted each week
Someone who understands the business well enough to make the call
Posting without knowing what it's helping
Content tied to your reputation, priority services, referrals and future pipeline
Starting each month with an empty calendar
Your client work, proof and ideas turned into a steady source of content
Posting because "we should stay active"
Every post with a clear purpose
Social media disappearing in busy periods
A presence that keeps moving without your weekly time
Social media reports you can't connect to the business
A clear read on what people respond to and what to do next
Concept Project
Work Portfolio
Personal Project
What deserves visibility now based on your priorities, prospects, expertise, and proof.
What social media needs to support, who needs to see it, and what you need to become known for.
Approvals, scheduling, publishing, coordination, and performance review kept moving without you managing the process.
Platform-ready content built from what your business already knows, has done, and has created.
Done for you strategy, planning, content, and day-to-day decisions covered so the work keeps moving without pulling you back into it.
Share what you want to grow, launch or become known for, and how social media works in your business today.
I set what to talk about, who needs to see it, what we can already use and what each account is for.
I handle planning, writing, design direction, approvals, scheduling and publishing. You stay involved in the ideas.
Each month, you get a clear report on what people responded to, what it tells us and what changes next.
Direction → Content → Operation → Learning → Direction
You want more of the right people to find you online, understand what you do, and remember your business.
You’re tired of guessing what to post, what’s working, and what’s actually worth doing again.
Your online presence doesn’t reflect the expertise, reputation, or results your business has already built.
You want social media to support what the business is trying to grow or become known for—not just keep the accounts active.
You have expertise, proof, client work, and ideas to build from, but need someone to turn them into a clear content direction and take ownership of execution.
She consistently demonstrated a strong work ethic at Scaleup Consulting and a dedication to success. Her performance at Scaleup Consulting is golden. Her leadership and organizational skills have been invaluable to the company. For Nicole the job is always the most important thing to do. Very positive attitude towards work. Certainly worth recommending.
Jayen Ashar
Founder of Scaleup Consulting Australia
Working with Nicole was a real pleasure. We've really seen our collaboration grow along with our community. Her curiosity and desire to innovate has resulted in posts of a very high quality, going far beyond simple community activation and sharing real knowledge. Her independence has kept our collaboration light and fluid, which isn't always easy to find; I really hope we'll work together again.
diane drubay
Pioneering Strategist, Curator, Speaker
Founder of We Are Museums
You bring the expertise and the business context.
I work out what deserves visibility, what your prospects need to understand and what we can already use. Then I turn it into an ongoing social presence.
My job is to take the ideas, rewrites and weekly decisions off your plate once you've handed social media over.
from the blog

Most firms hear from only 2 in 10 referrals. Here are the five points where referred prospects drop out before calling.
Notes on B2B social media management, personal branding, and thought leadership.

Business buyers once relied on reps, events and referrals. Here’s how social media became part of how they pick a firm.

Your finished client work is the proof that new buyers want. Here’s how to share it on social media, even under an NDA.

Buyers trust your thinking more than your marketing. Here’s how a busy founder can share it without writing every post.
Notes on B2B social media management, personal branding, and thought leadership.

Only around 5% of your market is buying right now. Here’s how to stay remembered by the other 95% until they are ready.

Most buyers pick a favourite firm before they get in touch. Here’s what they look for and how you make their shortlist.